Privacy Policy
legal disclaimer
The content and services provided by The Urban Blackwell through this website, including but not limited to surveys, courses, e-learning modules, and consulting resources, are for educational and informational purposes only.
-
Nothing on this site should be construed as legal, medical, financial, or professional advice.
-
Participation in surveys, assessments, or courses does not guarantee specific outcomes or results for individuals or organizations.
-
Use of our services is voluntary, and all decisions based on the information provided are the sole responsibility of the user.
-
While we strive for accuracy and reliability, The Urban Blackwell makes no representations or warranties regarding the completeness, timeliness, or suitability of the information offered.
-
External links or third-party platforms (including but not limited to e-Learning platforms, and payment processors) are provided for convenience only. The Urban Blackwell is not responsible for the content, security, or practices of those third-party services.
By using this website, you agree that The Urban Blackwell, its affiliates, employees, and contractors are not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of this site or our services.
Privacy Policy
Effective Date: September 22, 2025
At The Urban Blackwell, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, surveys, and digital learning platforms.
Information We Collect
We may collect information when you:
-
Complete surveys or assessments (anonymous where applicable)
-
Register for courses or e-learning programs
-
Make a purchase, subscription, or payment on our site
-
Submit a contact or booking form
-
Sign up for newsletters or updates
This may include:
-
Name, email address, phone number, and organization details
-
Billing and payment information (processed through secure third-party providers; The Urban Blackwell does not store full payment details)
-
Survey and assessment responses (collected and reported in aggregate for anonymity when applicable)
How We Use Information
The Urban Blackwell uses collected information to:
-
Provide, manage, and improve our services and online courses
-
Deliver access to surveys, assessments, and training programs
-
Communicate updates, resources, and opportunities
-
Process secure payments and registrations
-
Ensure compliance with applicable legal and regulatory obligations
Sharing of Information
We do not sell or trade personal data. Limited sharing may occur with:
-
Service providers (e.g., Wix, LearnDash, Stripe/PayPal) strictly for operational purposes
-
Collaborating organizations, only with your consent or when required to deliver contracted services
-
Legal authorities if required by law, regulation, or to protect the rights and safety of our clients and users
Data Protection
-
We use industry-standard security protocols to safeguard your information.
-
Access to personal information is limited to authorized Urban Blackwell staff and contractors.
-
Survey data intended to be anonymous will be stored and reported only in non-identifiable, aggregated form.
Cookies and Analytics
Our site (hosted on Wix) may use cookies and third-party analytics tools to improve user experience and track site performance. You can manage or disable cookies in your browser settings.
Your Rights
You have the right to:
-
Request access to the personal data we hold about you
-
Update, correct, or delete your personal data (where legally permissible)
-
Opt out of newsletters or marketing communications at any time
-
Withdraw consent for data use, subject to operational requirements
To exercise your rights, please contact us at: web@urbanblackwell.net
Policy Updates
The Urban Blackwell may revise this Privacy Policy periodically. Updates will be posted on this page with a new effective date. Continued use of our website and services constitutes acceptance of these changes.
Terms of services
Effective Date: September 22, 2025
Welcome to The Urban Blackwell. These Terms of Service (“Terms”) govern your use of our website, surveys, online courses, consulting services, and related platforms (including but not limited to Wix, LearnDash, Amazon S3, and Adobe Captivate). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.
​
Use of Services
-
Our services, including cultural climate surveys, e-learning modules, and consulting resources, are intended for professional, educational, and organizational use.
-
You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.
-
Unauthorized use, including attempts to gain access to restricted content, copying course material, or distributing our content without permission, is prohibited.
Accounts and Access
-
Some services (e.g., LearnDash courses, Captivate modules, or surveys) may require an account or login credentials. You agree to provide accurate information and maintain the confidentiality of your account details.
-
You are responsible for all activity conducted under your account. Notify us immediately of any unauthorized use.
-
Accounts may not be shared across multiple users unless explicitly authorized.
Payments and Refunds
-
Payments for surveys, courses, or consulting services must be made through approved third-party providers (e.g., Stripe, PayPal).
-
Fees are listed at the time of purchase and must be paid in full before access is granted.
-
Unless otherwise stated in writing, all sales are final. Refunds are not guaranteed but may be considered in cases of technical failure or extenuating circumstances.
Intellectual Property
-
All materials, including but not limited to text, graphics, surveys, videos, course modules, and training resources, are the intellectual property of The Urban Blackwell unless otherwise credited.
-
You may not copy, modify, distribute, or create derivative works of our content without express written permission.
-
Limited use is granted for personal or organizational learning purposes only.
Confidentiality and Data Use
-
Participation in surveys or assessments may involve providing information. Where anonymity is indicated, data will be aggregated and reported without identifying individuals.
-
Any confidential organizational information shared with The Urban Blackwell during consulting engagements will be protected and not disclosed to third parties except as required by law.
Third-Party Services
-
Our website and learning platforms may connect you with third-party services (Wix, LearnDash, Captivate, Amazon S3, Stripe, PayPal). We are not responsible for the practices, availability, or performance of these third-party providers.
-
Your use of third-party services is subject to their own terms and policies.
Limitation of Liability
-
The Urban Blackwell provides services for educational and consulting purposes only. We do not guarantee specific outcomes.
-
To the fullest extent permitted by law, The Urban Blackwell shall not be liable for any damages, losses, or claims arising from your use of our services.
Termination of Access
-
We reserve the right to suspend or terminate access to any user who violates these Terms, misuses our content, or engages in unlawful activity.
-
Upon termination, you must cease all use of our services and destroy any downloaded or printed materials from our site.
Governing Law
These Terms are governed by and construed under the laws of the State of California, without regard to conflict of law principles.
Changes to Terms
The Urban Blackwell may update these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of our services constitutes acceptance of the revised Terms.
Contact Us
If you have questions about these Terms, please contact us at:
web@urbanblackwell.net